2025-12-25 16:49:00 +08:00
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const { DataTypes } = require('sequelize');
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const { sequelize } = require('../db');
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2026-03-27 19:12:16 +08:00
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const TicketOperationRecord = sequelize.define(
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'TicketOperationRecord',
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{
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recordId: {
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type: DataTypes.STRING,
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primaryKey: true,
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allowNull: false,
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unique: true,
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},
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ticketId: {
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type: DataTypes.STRING,
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allowNull: false,
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comment: '关联工单ID',
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},
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operationType: {
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type: DataTypes.STRING,
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allowNull: false,
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comment: '操作类型: create/update/status_change/assignment/comment/attachment',
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},
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operationDescription: {
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type: DataTypes.TEXT,
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comment: '操作描述',
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},
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operatorId: {
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type: DataTypes.STRING,
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allowNull: false,
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comment: '操作人ID',
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},
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operatorName: {
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type: DataTypes.STRING,
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allowNull: false,
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comment: '操作人姓名',
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},
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operatorRole: {
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type: DataTypes.STRING,
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comment: '操作人角色',
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},
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operationSteps: {
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type: DataTypes.JSON,
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defaultValue: [],
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comment: '操作步骤详情',
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},
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spareParts: {
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type: DataTypes.JSON,
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defaultValue: [],
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comment: '使用的备件列表',
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},
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beforeState: {
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type: DataTypes.JSON,
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comment: '操作前状态',
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},
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afterState: {
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type: DataTypes.JSON,
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comment: '操作后状态',
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},
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duration: {
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type: DataTypes.INTEGER,
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comment: '操作耗时(分钟)',
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},
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result: {
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type: DataTypes.STRING,
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comment: '操作结果: success/failed/partial',
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},
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notes: {
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type: DataTypes.TEXT,
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comment: '备注信息',
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},
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attachments: {
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type: DataTypes.JSON,
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defaultValue: [],
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comment: '附件',
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},
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metadata: {
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type: DataTypes.JSON,
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defaultValue: {},
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comment: '扩展字段',
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},
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2025-12-25 16:49:00 +08:00
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},
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2026-03-27 19:12:16 +08:00
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{
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tableName: 'ticket_operation_records',
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timestamps: true,
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indexes: [
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{ fields: ['ticketId'] },
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{ fields: ['operatorId'] },
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{ fields: ['operationType'] },
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{ fields: ['createdAt'] },
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],
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2025-12-25 16:49:00 +08:00
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}
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2026-03-27 19:12:16 +08:00
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);
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2025-12-25 16:49:00 +08:00
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module.exports = TicketOperationRecord;
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