feat(工单系统): 实现完整的工单管理功能
添加工单系统核心功能，包括： - 工单模型及相关API接口 - 故障分类管理 - 工单操作记录 - 前端工单管理页面 - 统计报表功能 - 测试框架支持 后端新增工单相关路由和模型，前端添加工单管理界面和统计报表
This commit is contained in:
zhang1106
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import React, { useState, useEffect } from 'react';
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import { Table, Button, Modal, Form, Input, Select, message, Card, Space, Popconfirm } from 'antd';
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import { PlusOutlined, EditOutlined, DeleteOutlined, ReloadOutlined } from '@ant-design/icons';
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import axios from 'axios';
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const { Option } = Select;
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function TicketCategoryManagement() {
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const [categories, setCategories] = useState([]);
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const [loading, setLoading] = useState(true);
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const [modalVisible, setModalVisible] = useState(false);
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const [editingCategory, setEditingCategory] = useState(null);
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const [form] = Form.useForm();
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const fetchCategories = async () => {
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try {
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setLoading(true);
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const response = await axios.get('/api/ticket-categories');
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setCategories(response.data || []);
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} catch (error) {
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message.error('获取故障分类列表失败');
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console.error('获取故障分类列表失败:', error);
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} finally {
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setLoading(false);
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}
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};
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const initCategories = async () => {
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try {
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await axios.post('/api/ticket-categories/init');
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message.success('初始化分类成功');
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fetchCategories();
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} catch (error) {
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message.error('初始化分类失败');
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console.error('初始化分类失败:', error);
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}
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};
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useEffect(() => {
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fetchCategories();
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}, []);
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const showModal = (category = null) => {
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setEditingCategory(category);
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if (category) {
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form.setFieldsValue({
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name: category.name,
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description: category.description,
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priority: category.priority,
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defaultPriority: category.defaultPriority,
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expectedDuration: category.expectedDuration,
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isActive: category.isActive
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});
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} else {
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form.resetFields();
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}
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setModalVisible(true);
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};
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const handleCancel = () => {
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setModalVisible(false);
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setEditingCategory(null);
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};
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const handleSubmit = async (values) => {
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try {
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if (editingCategory) {
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await axios.put(`/api/ticket-categories/${editingCategory.categoryId}`, values);
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message.success('分类更新成功');
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} else {
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await axios.post('/api/ticket-categories', values);
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message.success('分类创建成功');
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}
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setModalVisible(false);
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fetchCategories();
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setEditingCategory(null);
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} catch (error) {
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message.error(editingCategory ? '分类更新失败' : '分类创建失败');
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console.error(error);
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}
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};
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const handleDelete = async (categoryId) => {
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try {
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await axios.delete(`/api/ticket-categories/${categoryId}`);
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message.success('分类删除成功');
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fetchCategories();
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} catch (error) {
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message.error('分类删除失败');
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console.error(error);
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}
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};
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const columns = [
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{
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title: '分类ID',
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dataIndex: 'categoryId',
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key: 'categoryId',
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width: 150
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},
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{
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title: '分类名称',
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dataIndex: 'name',
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key: 'name',
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width: 180
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},
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{
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title: '分类说明',
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dataIndex: 'description',
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key: 'description',
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width: 300,
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ellipsis: true
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},
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{
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title: '优先级',
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dataIndex: 'priority',
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key: 'priority',
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width: 80
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},
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{
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title: '默认优先级',
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dataIndex: 'defaultPriority',
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key: 'defaultPriority',
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width: 100
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},
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{
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title: '预计时长(分钟)',
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dataIndex: 'expectedDuration',
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key: 'expectedDuration',
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width: 120
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},
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{
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title: '启用状态',
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dataIndex: 'isActive',
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key: 'isActive',
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width: 100,
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render: (text) => (
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<span style={{ color: text ? 'green' : 'red' }}>
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{text ? '启用' : '禁用'}
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</span>
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)
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},
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{
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title: '操作',
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key: 'action',
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width: 150,
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render: (_, record) => (
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<Space size="small">
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<Button
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type="link"
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icon={<EditOutlined />}
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onClick={() => showModal(record)}
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>
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编辑
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</Button>
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<Popconfirm
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title="确认删除"
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description="确定要删除这个分类吗？"
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onConfirm={() => handleDelete(record.categoryId)}
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okText="确认"
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cancelText="取消"
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>
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<Button type="link" danger icon={<DeleteOutlined />}>
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删除
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</Button>
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</Popconfirm>
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</Space>
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)
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}
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];
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return (
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<div style={{ padding: 24 }}>
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<Card title="故障分类管理" extra={
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<Space>
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<Button icon={<ReloadOutlined />} onClick={initCategories}>
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初始化分类
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</Button>
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<Button type="primary" icon={<PlusOutlined />} onClick={() => showModal()}>
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添加分类
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</Button>
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</Space>
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}>
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<Table
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columns={columns}
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dataSource={categories}
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rowKey="categoryId"
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loading={loading}
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pagination={{ pageSize: 10 }}
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/>
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</Card>
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<Modal
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title={editingCategory ? '编辑分类' : '添加分类'}
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open={modalVisible}
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onCancel={handleCancel}
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footer={null}
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width={600}
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>
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<Form form={form} layout="vertical" onFinish={handleSubmit}>
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<Form.Item name="name" label="分类名称" rules={[{ required: true }]}>
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<Input placeholder="请输入分类名称（如：系统故障、硬件故障等）" />
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</Form.Item>
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<Form.Item name="description" label="分类说明">
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<Input.TextArea rows={3} placeholder="请输入分类说明，说明此类故障代表什么问题" />
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</Form.Item>
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<Form.Item name="priority" label="排序优先级">
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<Input type="number" placeholder="数字越小排序越靠前" />
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</Form.Item>
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<Form.Item name="defaultPriority" label="默认优先级">
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<Select placeholder="选择默认优先级">
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<Option value="low">低</Option>
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<Option value="medium">中</Option>
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<Option value="high">高</Option>
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<Option value="urgent">紧急</Option>
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</Select>
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</Form.Item>
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<Form.Item name="expectedDuration" label="预计处理时长(分钟)">
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<Input type="number" placeholder="请输入预计处理时长" />
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</Form.Item>
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<Form.Item name="isActive" label="启用状态" initialValue={true}>
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<Select>
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<Option value={true}>启用</Option>
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<Option value={false}>禁用</Option>
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</Select>
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</Form.Item>
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<Form.Item>
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<Space>
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<Button type="primary" htmlType="submit">
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{editingCategory ? '更新' : '创建'}
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</Button>
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<Button onClick={handleCancel}>取消</Button>
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</Space>
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</Form.Item>
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</Form>
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</Modal>
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</div>
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);
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}
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export default TicketCategoryManagement;
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