const express = require('express'); const router = express.Router(); const { Op } = require('sequelize'); const FaultCategory = require('../models/FaultCategory'); router.get('/', async (req, res) => { try { const { isActive } = req.query; const where = {}; if (isActive !== undefined) { where.isActive = isActive === 'true'; } const categories = await FaultCategory.findAll({ where, order: [ ['priority', 'ASC'], ['name', 'ASC'], ], }); res.json(categories); } catch (error) { res.status(500).json({ error: error.message }); } }); router.get('/stats', async (req, res) => { try { const Ticket = require('../models/Ticket'); const { startDate, endDate } = req.query; const where = {}; if (startDate || endDate) { where.createdAt = {}; if (startDate) { where.createdAt[Op.gte] = new Date(startDate); } if (endDate) { where.createdAt[Op.lte] = new Date(endDate + ' 23:59:59'); } } const stats = await Ticket.findAll({ where, attributes: [ 'faultCategory', [require('sequelize').fn('COUNT', '*'), 'totalCount'], [ require('sequelize').sum( require('sequelize').case( { when: { status: 'completed' }, then: 1, }, 0 ) ), 'completedCount', ], [ require('sequelize').sum( require('sequelize').case( { when: { status: { [Op.ne]: 'completed' } }, then: 1, }, 0 ) ), 'pendingCount', ], ], group: ['faultCategory'], }); res.json(stats); } catch (error) { res.status(500).json({ error: error.message }); } }); router.get('/:categoryId', async (req, res) => { try { const category = await FaultCategory.findByPk(req.params.categoryId); if (!category) { return res.status(404).json({ error: '分类不存在' }); } res.json(category); } catch (error) { res.status(500).json({ error: error.message }); } }); router.post('/', async (req, res) => { try { const { name, description, priority, defaultPriority, expectedDuration, solutions, isActive } = req.body; const existing = await FaultCategory.findOne({ where: { name } }); if (existing) { return res.status(400).json({ error: '分类名称已存在' }); } const categoryId = `CAT${Date.now().toString(36).toUpperCase()}`; const category = await FaultCategory.create({ categoryId, name, description, priority: priority || 99, defaultPriority: defaultPriority || 'medium', expectedDuration: expectedDuration ? parseInt(expectedDuration) : null, solutions: solutions || [], isSystem: false, isActive: isActive !== false, }); res.status(201).json(category); } catch (error) { res.status(400).json({ error: error.message }); } }); router.post('/init', async (req, res) => { try { const defaultCategories = [ { name: '系统故障', description: '操作系统、应用程序等系统软件的故障问题', priority: 1, defaultPriority: 'high', }, { name: '硬件故障', description: '物理设备、服务器、存储等硬件设备的故障问题', priority: 2, defaultPriority: 'high', }, { name: '网络故障', description: '网络连接、交换机、路由器等网络相关故障', priority: 3, defaultPriority: 'high', }, { name: '软件故障', description: '应用程序错误、软件兼容性等问题', priority: 4, defaultPriority: 'medium', }, { name: '安全事件', description: '安全漏洞、入侵检测、权限异常等安全问题', priority: 5, defaultPriority: 'urgent', }, { name: '性能问题', description: '系统响应慢、资源利用率高等性能问题', priority: 6, defaultPriority: 'medium', }, { name: '配置变更', description: '系统配置、软件配置等变更需求', priority: 7, defaultPriority: 'low', }, { name: '例行维护', description: '定期维护、巡检、更新等计划性工作', priority: 8, defaultPriority: 'low', }, { name: '数据问题', description: '数据错误、数据丢失、数据同步等数据相关问题', priority: 9, defaultPriority: 'high', }, { name: '其他问题', description: '无法归类的其他问题', priority: 99, defaultPriority: 'medium', }, ]; for (const cat of defaultCategories) { const existing = await FaultCategory.findOne({ where: { name: cat.name } }); if (!existing) { const categoryId = `CAT${Date.now().toString(36).toUpperCase()}${Math.random().toString(36).substr(2, 4).toUpperCase()}`; await FaultCategory.create({ categoryId, ...cat, expectedDuration: 120, solutions: [], isSystem: true, isActive: true, }); } } res.json({ message: '分类初始化成功' }); } catch (error) { res.status(500).json({ error: error.message }); } }); router.put('/:categoryId', async (req, res) => { try { const category = await FaultCategory.findByPk(req.params.categoryId); if (!category) { return res.status(404).json({ error: '分类不存在' }); } await category.update(req.body); res.json(category); } catch (error) { res.status(400).json({ error: error.message }); } }); router.delete('/:categoryId', async (req, res) => { try { const category = await FaultCategory.findByPk(req.params.categoryId); if (!category) { return res.status(404).json({ error: '分类不存在' }); } const Ticket = require('../models/Ticket'); const ticketCount = await Ticket.count({ where: { faultCategory: category.name } }); if (ticketCount > 0) { return res.status(400).json({ error: `该分类下有 ${ticketCount} 个工单,无法删除` }); } await category.destroy(); res.json({ message: '分类已删除' }); } catch (error) { res.status(500).json({ error: error.message }); } }); router.patch('/:categoryId/toggle', async (req, res) => { try { const category = await FaultCategory.findByPk(req.params.categoryId); if (!category) { return res.status(404).json({ error: '分类不存在' }); } await category.update({ isActive: !category.isActive }); res.json(category); } catch (error) { res.status(400).json({ error: error.message }); } }); module.exports = router;