zhang1106
63f0cb570e
style(backend): 格式化模型文件代码 style(frontend): 调整组件代码格式 chore: 删除旧 ESLint 配置并添加新配置 refactor(backend): 重构模型定义语法 style: 统一箭头函数和对象属性简写
139 lines
3.2 KiB
JavaScript
139 lines
3.2 KiB
JavaScript
const { DataTypes } = require('sequelize');
|
|
const { sequelize } = require('../db');
|
|
const User = require('./User');
|
|
const Device = require('./Device');
|
|
|
|
const Ticket = sequelize.define(
|
|
'Ticket',
|
|
{
|
|
ticketId: {
|
|
type: DataTypes.STRING,
|
|
primaryKey: true,
|
|
allowNull: false,
|
|
unique: true,
|
|
},
|
|
title: {
|
|
type: DataTypes.STRING,
|
|
allowNull: false,
|
|
comment: '工单标题',
|
|
},
|
|
deviceId: {
|
|
type: DataTypes.STRING,
|
|
allowNull: true,
|
|
comment: '关联设备ID',
|
|
},
|
|
deviceName: {
|
|
type: DataTypes.STRING,
|
|
allowNull: false,
|
|
comment: '设备名称',
|
|
},
|
|
deviceModel: {
|
|
type: DataTypes.STRING,
|
|
comment: '设备型号',
|
|
},
|
|
serialNumber: {
|
|
type: DataTypes.STRING,
|
|
comment: '设备序列号',
|
|
},
|
|
faultCategory: {
|
|
type: DataTypes.STRING,
|
|
allowNull: false,
|
|
comment: '故障分类',
|
|
},
|
|
faultSubCategory: {
|
|
type: DataTypes.STRING,
|
|
comment: '故障子分类',
|
|
},
|
|
priority: {
|
|
type: DataTypes.STRING,
|
|
defaultValue: 'medium',
|
|
comment: '优先级: critical/high/medium/low',
|
|
},
|
|
status: {
|
|
type: DataTypes.STRING,
|
|
defaultValue: 'pending',
|
|
comment: '工单状态: pending/in_progress/completed/closed/cancelled',
|
|
},
|
|
description: {
|
|
type: DataTypes.TEXT,
|
|
comment: '故障描述',
|
|
},
|
|
expectedCompletionDate: {
|
|
type: DataTypes.DATE,
|
|
comment: '期望完成时间',
|
|
},
|
|
reporterId: {
|
|
type: DataTypes.STRING,
|
|
allowNull: false,
|
|
comment: '报修人ID',
|
|
},
|
|
reporterName: {
|
|
type: DataTypes.STRING,
|
|
allowNull: false,
|
|
comment: '报修人姓名',
|
|
},
|
|
assigneeId: {
|
|
type: DataTypes.STRING,
|
|
comment: '处理人ID',
|
|
},
|
|
assigneeName: {
|
|
type: DataTypes.STRING,
|
|
comment: '处理人姓名',
|
|
},
|
|
location: {
|
|
type: DataTypes.STRING,
|
|
comment: '设备位置',
|
|
},
|
|
resolution: {
|
|
type: DataTypes.TEXT,
|
|
comment: '解决方案',
|
|
},
|
|
completionDate: {
|
|
type: DataTypes.DATE,
|
|
comment: '实际完成时间',
|
|
},
|
|
evaluation: {
|
|
type: DataTypes.TEXT,
|
|
comment: '用户评价',
|
|
},
|
|
evaluationRating: {
|
|
type: DataTypes.INTEGER,
|
|
comment: '评价星级(1-5)',
|
|
},
|
|
attachments: {
|
|
type: DataTypes.JSON,
|
|
defaultValue: [],
|
|
comment: '附件列表',
|
|
},
|
|
tags: {
|
|
type: DataTypes.JSON,
|
|
defaultValue: [],
|
|
comment: '标签',
|
|
},
|
|
metadata: {
|
|
type: DataTypes.JSON,
|
|
defaultValue: {},
|
|
comment: '扩展字段',
|
|
},
|
|
},
|
|
{
|
|
tableName: 'tickets',
|
|
timestamps: true,
|
|
indexes: [
|
|
{ fields: ['deviceId'] },
|
|
{ fields: ['status'] },
|
|
{ fields: ['faultCategory'] },
|
|
{ fields: ['priority'] },
|
|
{ fields: ['reporterId'] },
|
|
{ fields: ['assigneeId'] },
|
|
{ fields: ['createdAt'] },
|
|
],
|
|
}
|
|
);
|
|
|
|
Ticket.belongsTo(User, { foreignKey: 'reporterId', as: 'reporter', constraints: false });
|
|
Ticket.belongsTo(User, { foreignKey: 'assigneeId', as: 'assignee', constraints: false });
|
|
Ticket.belongsTo(Device, { foreignKey: 'deviceId', constraints: false });
|
|
|
|
module.exports = Ticket;
|