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104 lines
3.0 KiB
YAML
104 lines
3.0 KiB
YAML
name: ❓ Question
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description: Ask a question about WeKnora or seek help
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title: "[Question]: "
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labels: ["question", "needs-triage"]
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body:
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- type: markdown
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attributes:
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value: |
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Welcome! Please provide enough information so we can help you effectively.
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- type: dropdown
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id: category
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attributes:
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label: Question Category
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description: Select the category of your question
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options:
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- Installation & Deployment
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- Configuration
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- Usage
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- Performance
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- Integration
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- Other
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validations:
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required: true
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- type: textarea
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id: question
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attributes:
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label: Question Description
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description: Please describe your question in detail
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placeholder: "What problem did you encounter? What help do you need?"
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validations:
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required: true
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- type: textarea
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id: context
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attributes:
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label: Context
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description: Please provide relevant context
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placeholder: |
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- What are you trying to do?
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- What outcome do you expect?
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- What have you tried so far?
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- type: input
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id: os
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attributes:
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label: Operating System
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description: The operating system you are using
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placeholder: "e.g., macOS 13.0, Ubuntu 20.04, Windows 11"
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validations:
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required: true
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- type: textarea
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id: environment
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attributes:
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label: Other Environment Info
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description: Please provide other relevant environment information
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placeholder: |
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- WeKnora App Version: [concrete version from Settings → System Info, e.g., v0.6.0 — NOT "latest"]
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- WeKnora UI Version: [concrete version from Settings → System Info, e.g., v0.6.0]
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- Deployment: [e.g., Docker, build from source]
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- Other relevant info...
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- type: markdown
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attributes:
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value: |
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## 📋 Log Collection Guide (if needed)
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If the issue involves errors or requires debugging, please collect logs:
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```bash
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docker compose logs -f --tail=1000 app docreader postgres
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```
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- type: textarea
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id: logs
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attributes:
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label: Relevant Logs
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description: Paste relevant logs or error messages here if available
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placeholder: "Paste logs or error messages..."
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render: shell
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- type: textarea
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id: research
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attributes:
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label: Resources Already Checked
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description: List the docs, issues or other resources you've already checked
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placeholder: |
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- Docs checked: [e.g., README.md, API.md]
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- Issues checked: [e.g., #123, #456]
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- Other resources: [e.g., official docs, Stack Overflow]
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- type: checkboxes
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id: terms
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attributes:
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label: Confirmation
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description: Please confirm the following
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options:
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- label: I have searched existing issues and documentation
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required: true
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- label: I have provided enough information to help understand the question
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required: true
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