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产品会议纪要 · 2024 Q1 规划

会议主题:智能家居产品线 Q1 优先级评审
时间:2024-01-15 14:00–16:30
地点:总部 A 栋 3F 梧桐会议室
记录人:李薇(产品运营)

参会人员

姓名 部门 角色
陈浩 产品部 产品总监
张明 研发部 知识库与 AI 模块负责人
王雪 设计部 交互设计负责人
赵磊 测试部 测试经理
刘洋 销售部 华东区销售总监

一、Q1 核心目标

  1. 中控 Pro 固件 3.5:完成 Matter 1.2 认证,3 月底前发布灰度。
  2. NovaHome App 4.0:重构设备列表与场景编辑器,2 月中旬进入内测。
  3. 企业版知识助手:基于自研 RAG 方案,为售后团队提供安装/排障问答(由张明团队承接 POC)。

二、功能优先级(MoSCoW)

优先级 功能 负责人 目标日期
Must Matter 桥接稳定性修复 硬件组 2024-02-01
Must 场景编辑器拖拽改版 王雪 2024-02-15
Must 售后知识库 POC 上线内网 张明 2024-03-01
Should 本地语音包离线识别 语音组 2024-03-15
Could 能耗统计周报 数据组 Q2 再评

三、关键决议

3.1 售后知识库 POC 范围

  • 首期语料:产品手册、安装指南、Top 50 工单 FAQ,预计 200 篇左右。
  • 验收标准:随机 100 道售后题,Top-3 命中率 ≥ 85%,回答必须带出处链接。
  • 技术选型:采用私有化部署的 WeKnora 实例,Embedding 用本地模型,对话模型接公司统一 API 网关。
  • 负责人:张明;产品对接人:李薇。

3.2 App 4.0 体验原则

  • 设备列表默认按「房间」分组,支持一键切换「按类型」视图。
  • 场景编辑从「表单式」改为「卡片 + 时间轴」,降低新用户学习成本。

3.3 销售侧反馈

刘洋反馈:华东区客户最关心 断网可用 与 多中控级联(别墅场景)。级联方案列入 Q2 预研,本季度仅输出技术可行性报告。

四、风险与依赖

风险 影响 缓解措施
Matter 认证排期紧张 固件发布推迟 提前 2 周提交预认证材料
售后语料质量参差 问答准确率不达标 由赵磊团队做抽样标注,每周复盘
统一 API 网关限流 POC 演示卡顿 申请专用配额,演示环境独立租户

五、待办事项

  • 张明:1 月 20 日前完成 WeKnora 测试环境部署与首批语料导入(陈浩审批资源)
  • 王雪:1 月 25 日前输出场景编辑器高保真原型
  • 李薇:每周五发送 POC 进度邮件给参会人
  • 赵磊:2 月 1 日前提交 Top 50 FAQ 清洗版 Excel

六、下次会议

  • 时间:2024-02-05 14:00
  • 议题:App 4.0 内测反馈、知识库 POC 中期评审