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71 lines
2.9 KiB
Markdown
71 lines
2.9 KiB
Markdown
# 产品会议纪要 · 2024 Q1 规划
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**会议主题**：智能家居产品线 Q1 优先级评审
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**时间**：2024-01-15 14:00–16:30
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**地点**：总部 A 栋 3F 梧桐会议室
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**记录人**：李薇（产品运营）
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## 参会人员
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| 姓名 | 部门 | 角色 |
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| --- | --- | --- |
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| 陈浩 | 产品部 | 产品总监 |
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| 张明 | 研发部 | 知识库与 AI 模块负责人 |
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| 王雪 | 设计部 | 交互设计负责人 |
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| 赵磊 | 测试部 | 测试经理 |
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| 刘洋 | 销售部 | 华东区销售总监 |
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## 一、Q1 核心目标
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1. **中控 Pro 固件 3.5**：完成 Matter 1.2 认证，3 月底前发布灰度。
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2. **NovaHome App 4.0**：重构设备列表与场景编辑器，2 月中旬进入内测。
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3. **企业版知识助手**：基于自研 RAG 方案，为售后团队提供安装/排障问答（由张明团队承接 POC）。
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## 二、功能优先级（MoSCoW）
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| 优先级 | 功能 | 负责人 | 目标日期 |
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| --- | --- | --- | --- |
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| Must | Matter 桥接稳定性修复 | 硬件组 | 2024-02-01 |
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| Must | 场景编辑器拖拽改版 | 王雪 | 2024-02-15 |
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| Must | 售后知识库 POC 上线内网 | 张明 | 2024-03-01 |
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| Should | 本地语音包离线识别 | 语音组 | 2024-03-15 |
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| Could | 能耗统计周报 | 数据组 | Q2 再评 |
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## 三、关键决议
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### 3.1 售后知识库 POC 范围
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- **首期语料**：产品手册、安装指南、Top 50 工单 FAQ，预计 200 篇左右。
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- **验收标准**：随机 100 道售后题，Top-3 命中率 ≥ 85%，回答必须带出处链接。
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- **技术选型**：采用私有化部署的 WeKnora 实例，Embedding 用本地模型，对话模型接公司统一 API 网关。
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- **负责人**：张明；产品对接人：李薇。
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### 3.2 App 4.0 体验原则
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- 设备列表默认按「房间」分组，支持一键切换「按类型」视图。
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- 场景编辑从「表单式」改为「卡片 + 时间轴」，降低新用户学习成本。
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### 3.3 销售侧反馈
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刘洋反馈：华东区客户最关心 **断网可用** 与 **多中控级联**（别墅场景）。级联方案列入 Q2 预研，本季度仅输出技术可行性报告。
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## 四、风险与依赖
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| 风险 | 影响 | 缓解措施 |
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| --- | --- | --- |
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| Matter 认证排期紧张 | 固件发布推迟 | 提前 2 周提交预认证材料 |
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| 售后语料质量参差 | 问答准确率不达标 | 由赵磊团队做抽样标注，每周复盘 |
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| 统一 API 网关限流 | POC 演示卡顿 | 申请专用配额，演示环境独立租户 |
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## 五、待办事项
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- [ ] 张明：1 月 20 日前完成 WeKnora 测试环境部署与首批语料导入（陈浩审批资源）
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- [ ] 王雪：1 月 25 日前输出场景编辑器高保真原型
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- [ ] 李薇：每周五发送 POC 进度邮件给参会人
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- [ ] 赵磊：2 月 1 日前提交 Top 50 FAQ 清洗版 Excel
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## 六、下次会议
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- **时间**：2024-02-05 14:00
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- **议题**：App 4.0 内测反馈、知识库 POC 中期评审
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